The Customer Experience and Employee Experience (CX & EX) industries are at the forefront of Gen AI and automation revolution, which will fundamentally alter how enterprises engage with their customers and employees.
Customer Experience & GenAI Apps
Enterprise & Employee Automation
Cloud Communications & Managed Services
Enterprises of all sizes are evaluating solutions that leverage existing and new data sources and utilize intelligent applications to automate workflows, deliver AI-driven decision making, and provide leading-edge analytics for optimal business outcomes.
Bowen’s CX & EX team leverages decades of industry experience to help our clients position themselves for optimal strategic outcomes. The team is led by Garrison Macri, an executive with over 35 years of experience in digital communications for technology partners and enterprises globally. Bowen’s experienced leadership group provides additional support and expertise across the Cloud, Cybersecurity, Networking & Software, Defense, and Energy sectors.
Bowen has been at the forefront of the Cloud & CX industry for years and has facilitated numerous, transformational transactions.
Currently, we are witnessing a rapid technological shift as new AI and automation capabilities are being implemented across our industry. The CX & EX team endeavors to capitalize on the sectors with the highest activity and potential for technological consolidation. Our outlook is that C-AI, Call Center Technology & Cloud Communication Software, and Business Process & Workflow Automation are growing at an exponential rate as use cases continue to climb.
